We attach the highest importance to the protection of intellectual property rights, including copyrights, trademarks, patents, designs, and trade secrets. We are fully committed to upholding the protection of these rights and ensuring the legality of all products, images, and related content displayed on our website. Despite the strict review mechanisms we have established, unintentional oversights may occasionally occur due to the wide range of products and frequent updates on our site.
If you are the legitimate owner of intellectual property rights or an authorized representative and suspect that any product, image, or content on our website infringes upon your intellectual property rights, please contact us immediately. We solemnly promise to take effective measures promptly upon receiving your notice to protect your legitimate rights and interests from infringement.
To file a copyright or trademark infringement complaint, please send the following complete information to the designated email address: [email protected], to enable us to verify and handle your complaint efficiently.
- Your identity verification documents to confirm that you are the legitimate owner of the relevant intellectual property rights or an authorized representative (e.g., a power of attorney, ownership certificate).
- A detailed description of the allegedly infringing work, material, or product, including its specific location on our website (please provide the full product URL).
- Your complete contact information, including your address, phone number, and email address, to ensure we can communicate with you promptly to verify relevant matters.
- A written statement indicating your good-faith belief that the disputed use is not authorized by the intellectual property owner, their agent, or applicable law.
- Clear identification of the specific intellectual property rights you believe have been infringed on our website (e.g., "XYZ Copyright, Registration No. XXX, Registration Date XXX" or "ABC Trademark, Registration No. 123456, Registration Date 1/1/04").
- For trademark infringement complaints, please additionally provide the trademark registration number, a link to the trademark’s initial publication, the URL of the infringing work/image, and any additional proof of your ownership or authorization to use the trademark.
Please note that the email address [email protected] is reserved exclusively for copyright and trademark infringement complaints. For other inquiries or concerns, please contact our customer support team. We are committed to addressing any alleged intellectual property disputes promptly and ensuring the protection of intellectual property owners’ rights.
We sincerely appreciate honest and fair complaints and handle each one with the utmost seriousness. However, submitting a false infringement notification may result in legal consequences, including liability for damages and attorney fees. If you are unsure about the alleged infringing material, we recommend consulting a legal professional before submitting a complaint. We value your commitment to protecting intellectual property rights and look forward to working with you to ensure compliance with relevant laws and regulations.